Bridging Generational Gaps with Marguerite Ham

In this episode, Lisa Baue talks with Marguerite Ham about the issue of why younger generations are not staying in funeral service roles for more than five years. They highlight the growing presence of women and non-binary individuals in the profession and stress the importance of leadership in addressing generational needs and expectations. The discussion centers on millennials and their desire for respect, development, and opportunities for advancement. Lisa and Marguerite emphasize the gap between the expectations of younger employees and the support provided by employers, underscoring the need for effective development and leadership training to retain talent in the funeral service and deathcare.