Bridging Generations, Driving Innovation, and Mastering KPIs (Live in Detroit)

What happens when you mix tech innovation, multigenerational teams, and key performance metrics? You get a conversation credit union leaders can't afford to miss. Recorded Live at the FUEL Future Summit 2025 in Detroit, Michigan, host Joshua Barclay and guest co-host Elizabeth Osborne, COO, Great Lakes Credit Union welcome special guest Shawn Premer, Chief Human Resources Officer at Consumers Credit Union to break down what it really takes to drive change, lead diverse teams, and make sense of all those KPIs.  Whether you're trying to sell big ideas, manage workplace dynamics, or just sound smarter in strategy meetings, this episode has you covered. A big thanks to Credit Unions First for sponsoring this episode! They help credit unions maximize insurance profitability with smart, proactive solutions. Learn more at www.creditunionsfirst.org. Listen now and visit GrowYourCreditUnion.com to see more.