Bridging the Gap Between the Business of Treatment and the Treatment Business: In the Field with Jamelia Hand

Jamelia Hand, CEO of Vantage Clinical Consulting, advises healthcare systems, corporate organizations, and advocacy groups in their efforts to reduce the national emergencies of opioid addiction and drug overdose via strategy consulting, training, technical assistance, and Program Development. Her areas of expertise encompass behavioral Health, digital health and AI integration, compliance, and health equity. Among the topics we discussed:   1.   Her remarkable career trajectory, taking her though through just about every sector of substance use treatment—from direct clinical services, to corporate/private organizations, compliance, to digital health. 2.   Her “secret shopper approach” in evaluating treatment organizations before formal engagement. 3.   The critical gaps between the treatment business and the business of treatment (billing, regulatory compliance, revenue operations) and how treatment organizations can fill those gaps.  4.   Why organizations struggle with digital and AI adoption, and what leaders can do to promote tech/AI literacy and adoption. 5.   Her weekly LinkedIn “In the Field” posts – what she covers and why it’s been so well-received by people in the field. Whether you're a healthcare executive, clinician, or policy advocate, this episode is your essential guide to navigating the complex world of behavioral health, digital transformation, and organizational resilience. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit thecatalyst2.substack.com