EPISODE · Jun 12, 2025 · 36 MIN
Bridging the Gap in Accessories: How Tech is Changing the Game for Dealerships
from The PartsEdge Podcast · host PartsEdge
In this episode, Kaylee talks with Alex Hines, VP of North America at Eccentric, about one of the biggest missed opportunities in automotive: accessories. With only 5% of a $50B market flowing through franchise dealers, Alex shares how Eccentric is helping stores win back sales using 3D visualization, early intent capture, and smarter upsell tools.They dive into:Why accessories don’t get soldHow tech is removing friction from the processThe impact on parts inventory and dealer profitabilityFrom lead to post-sale, Alex lays out a bold vision for bridging the gap between consumer desire and dealership execution.🔗 Learn more about Eccentric: weareeccentric.com
What this episode covers
In this episode, Kaylee talks with Alex Hines, VP of North America at Eccentric, about one of the biggest missed opportunities in automotive: accessories. With only 5% of a $50B market flowing through franchise dealers, Alex shares how Eccentric is helping stores win back sales using 3D visualization, early intent capture, and smarter upsell tools.They dive into:Why accessories don’t get soldHow tech is removing friction from the processThe impact on parts inventory and dealer profitabilityFrom lead to post-sale, Alex lays out a bold vision for bridging the gap between consumer desire and dealership execution.🔗 Learn more about Eccentric: weareeccentric.com
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Bridging the Gap in Accessories: How Tech is Changing the Game for Dealerships
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