Bright Pattern 'Gets Real' on AI and Agent Assist

Watch on YouTube.CX Today's David Dungay speaks to Michael McCloskey, CEO, Bright Pattern.In this session, we discuss the following:Where AI is having THE MOST impact in the contact center AI use cases Practical tips for implementing AI For more information, visit Bright Pattern: https://www.brightpattern.com/Thanks for watching. If you'd like more like this, don't forget to SUBSCRIBE to our channel.You can also join in the conversation on our Twitter and LinkedIn pages.