Bringing the Department of Home Affairs to the People’s Bank

In Episode 2 of Bank on it, host Koshiek Karan sits down with Eugene Vivier, Head: Card Processing Channels at Capitec, for a conversation that moves beyond finance and into the philosophy of service. What emerges is not simply a discussion about systems and logistics, but a broader meditation on intentionality, on what it means to design institutions around human beings rather than forcing people to adapt to institutions