Bryan Kramer: The Human Touch

Episode 8 of the The Small Business Edge Podcast with Brian Moran podcast, hosted by Brian Moran, titled "Bryan Kramer: The Human Touch" was published on May 22, 2018.

May 22, 2018 · The Small Business Edge Podcast with Brian Moran

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Summary

Social media and technology seem to be the obvious drivers of business these days. Both also seem to take over the lives of your customers that you may think that this is the best channels to reach them. However, social media and technology are simply tools that you can use to keep customers engaged. Behind these tools are humans with whom your customers seek to interact. The human-to-human or H2H movement is more relevant than ever in this century of social advancements and humanizing your business is exactly what you need to move forward. This podcast will teach you how to drive business growth by focusing on delivering a human-to-human customer experience.

Episode Description

Social media and technology seem to be the obvious drivers of business these days. Both also seem to take over the lives of your customers that you may think that this is the best channels to reach them. However, social media and technology are simply tools that you can use to keep customers engaged. Behind these tools are humans with whom your customers seek to interact. The human-to-human or H2H movement is more relevant than ever in this century of social advancements and humanizing your business is exactly what you need to move forward. This podcast will teach you how to drive business growth by focusing on delivering a human-to-human customer experience.

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