Building a Caregiver-First Hiring Process

Rachel Gartner discusses the importance of a caregiver-first mindset in the hiring process for home care agencies. She emphasizes the need to center the caregiver's needs and experience, rather than focusing on weeding out potential bad hires. Rachel provides examples of how to implement a caregiver-first hiring process, such as not requiring extensive paperwork before the caregiver steps foot in the office and shifting the risk of wasted time from the caregiver to the agency. She also highlights the importance of foundational beliefs and culture in shaping the hiring process.