Building a Collaborative Culture in Hospitality with Nicki Boone

What does it really take to build a workplace where people feel heard, supported, and motivated to grow?In this episode, we sit down with Nicki Boone, Talent Development Manager/Executive Navigator at Marriott Tulsa Southern Hills, to explore how intentional culture-building can transform hospitality teams from the inside out.Nicki shares how breaking down silos, encouraging open communication, and creating psychological safety around mistakes can unlock stronger collaboration and faster problem-solving. From hiring for values over skills to leading with vulnerability, she offers practical strategies that any hospitality leader can apply immediately.Whether you’re managing a hotel team or building your first team culture, this conversation is packed with real-world insights on how to create an environment where people don’t just work—but thrive.Do you want to connect with Alicia, Nicki or the rest of the team at Marriott Tulsa Southern Hills? You can find links here: Nicki's LinkedInAlicia's LinkedInLinkedIn: https://www.linkedin.com/company/marriott-tulsa-hotel-southern-hillsYouTube: https://www.youtube.com/@TheLobbyTalksInstagram: https://www.instagram.com/thelobbytalkshttps://www.instagram.com/tulsamarriott/