EPISODE · Jan 29, 2025 · 18 MIN
Building a Community
from REWORK · host 37signals
There is a way to bring your customers together in a meaningful way. In this episode of The REWORK Podcast, host Kimberly Rhodes welcomes 37signals' Support Team members Merissa Dawson and Ashley Bowe to discuss how the Basecamp Community came to life. They describe how they've connected with Basecamp customers and how they've connected customers with each other. They also offer a few tips for anyone looking to start their own community of customers and company enthusiasts. Key Takeaways: 00:40 – Meet Merissa and Ashley from Basecamp Support 01:54 – The Basecamp Community origin story 05:03 – The Community as a place for sharing and collaboration 07:20 – The 37signals team role within the Community 09:08 – Starting a community without fear of failure 13:27 – Tips for starting your own community of users and fans Links and Resources: Join the Basecamp Community "Launch: 37signals Answers" from Signal v. Noise How Decent Espresso uses multiple tools in a single Basecamp project Books by 37signals 30-day free trial of HEY Sign up for a 30-day free trial at Basecamp.com HEY World | HEY The REWORK podcast The Rework Podcast on YouTube The 37signals Dev Blog 37signals on YouTube @37signals on X
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There is a way to bring your customers together in a meaningful way. In this episode of The REWORK Podcast, host Kimberly Rhodes welcomes 37signals' Support Team members Merissa Dawson and Ashley Bowe to discuss how the Basecamp Community came to life. They describe how they've connected with Basecamp customers and how they've connected customers with each other. They also offer a few tips for anyone looking to start their own community of customers and company enthusiasts. Key Takeaways: 00:...
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Building a Community
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