EPISODE · Jul 2, 2026 · 21 MIN
Building a Defensible Appeals Process
from The Granite List Live · host The Granite List by Connect Healthcare Collaboration
With the intensification of fiduciary scrutiny across the employee benefits landscape, self-funded employers are facing a new reality: the appeals process is no longer just an administrative function; it's a critical component of fiduciary responsibility. This week, Sally is joined by Jennifer McCormick, Vice President, Consulting, and Ron Peck, Chief Legal Officer, of The Phia Group as they dive into the evolving legal and compliance challenges facing self-funded health plans. In an increasingly complex regulatory environment, they provide employers, brokers, TPAs, and advisors with the insight needed to confidently prepare and navigate their plans.
What this episode covers
With the intensification of fiduciary scrutiny across the employee benefits landscape, self-funded employers are facing a new reality: the appeals process is no longer just an administrative function; it's a critical component of fiduciary responsibility. This week, Sally is joined by Jennifer McCormick, Vice President, Consulting, and Ron Peck, Chief Legal Officer, of The Phia Group as they dive into the evolving legal and compliance challenges facing self-funded health plans. In an increasingly complex regulatory environment, they provide employers, brokers, TPAs, and advisors with the insight needed to confidently prepare and navigate their plans.
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Building a Defensible Appeals Process
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