Building a Digital Equity Movement: Inside Massachusetts' Digital Navigators Network

In this episode of Digital Access Discoveries, host Read Corley sits down with Kathy Bisbee, Director of the Alliance for Digital Equity, to explore how Massachusetts is building one of the nation’s most promising models for digital inclusion. Kathy shares powerful lessons from launching a statewide Digital Navigators network, co-designing a credentialing program, and championing digital equity in both rural and urban communities. Learn how facilitative leadership and lived experience are shaping the future of tech access, and why true community ownership is key. Timestamps 00:00 – Podcast intro and guest Kathy Bisbee01:18 – Importance of the Digital Navigator network02:03 – Lessons from building the Mass Navigator network05:55 – Facilitative leadership and network weaving07:04 – Co-designing training and support15:16 – Foundations of the statewide credentialing program17:05 – Digital Navigators lead the push for recognition21:19 – Designing a statewide conference and credentialing model27:35 – Rural vs. urban challenges in digital equity33:10 – How to support the movementLinks to Learn More Alliance for Digital Equity WebsiteWebinar with KathyLearn more about Digital Access For AllWant to hear more? Follow us on Spotify, Apple Podcasts, iHeartRadio, or visit us Beyond The Blog!Join The Journey