Building A Family Agency Built On Respect And Freedom

In this episode of Power Women In Insurance, Teresa Kitchens sits down with Nikki Ostrander. Nikki is the owner of a family agency with a deep understanding of what it takes to make the business a win/win proposition for everyone. Episode Highlights: Nikki discusses her background and what led her to start her agency with her mother. (3:03) Nikki shares that she honors her mother by continuing, building, and growing her mother's reputation and legacy. (7:26) Nikki discusses some of the challenges of being a business owner, mother, and wife. (12:22) Nikki shares that she hired her best friend and it was one of the best decisions that she made. (15:11) Nikki explains how she and her husband handle situations that may appear unfavorable when working together. (20:36) Nikki discusses a practice she's been using to handle emotions before speaking. (23:24) Nikki explains how she and her husband manage to balance family and business boundaries as a team. (30:32) Nikki mentions that with the support of her team, they are able to execute the plan of work-life balance and agency growth. (34:00) Nikki mentions she's always available to talk to anyone if there's anything she can do to help because she feels she wouldn't be where she is without the community of amazing people. (36:00) Key Quotes: “The first year of each kid's life, I focused on their first year, and I slow down. And if the business took a hit, the business took a hit. You only get the first year once. So much happens in the first year.” - Nikki Ostrander  “We are doing things to move in the direction where we can chase our family and create that work-life balance that's so important to everyone.” - Nikki Ostrander “I'm always here to always here to talk to anybody if there's anything that I can do to help because, honestly, without this community of amazing people, I wouldn't be where I was.” - Nikki Ostrander Resources Mentioned: Nikki Ostrander LinkedIn Watts Insurance Group Contact Teresa Kitchens Sterling Insurance Group