207: Building A Loyal Customer Base and PPP Loans for Small Businesses with Ruth King and Brock Blake

Join us as we talk to Ruth King, President of Business Ventures Corporation and author of Profit or Wealth. She and Alan talk about building your customer base, how customer loyalty programs are a great way to get recurring customers and how to build wealth ain small and easy ways. Ruth them tells us about her podcast called Contractor Cents which offers 20 minute episodes by topic and a free test that can help you find the right bookkeeper.  Next up Brock Blake, Founder and CEO of Lendio, talks with Alan about how he got a PPP loan to make sure that he could keep paying his employees during these trying times. Brock’s company has funded over $8 billion dollars in PPP loans and saved 1.2 million jobs. Brock talks about how his company prepared to avoided system crashes because of the PPP loan application volume in large part due to everyone at his company working 20 hours a day for a while in order to make sure every company was able to get a loan as fast as possible so they could stay open. Brock was determined to make sure everyone was able to get a loan who wanted one. As a result, they’ve had over 7,000 people thank them and give them good reviews. [00:00:00] Ruth King on Customer Loyalty Programs [00:05:29] Building Savings with 1% of Your Profits [00:11:30] The Contractor Client Podcast [00:18:21] PPP Loans [00:27:08] Successfully Fulfilling All PPP Loan Applications [00:33:22] The Debate About PPP Loan Forgiveness