Building a Med Spa Patients Want to Help Grow

What does it really look like to go from provider… to operator… to owner? In this episode of Medical Spa Insider, Alex Thiersch sits down with returning guest Taylor Siemens, founder of Kairos Aesthetic Medicine, to discuss her transition from working as a clinician to managing multi-location med spas—and ultimately launching her own practice. Taylor shares why she intentionally built Kairos differently than her previous ventures, what she learned from scaling quickly, and why she’s now prioritizing culture, patient experience, and sustainable growth over rapid expansion. Discussion points include: Taylor's growth and what led to the decision to start a new business Creating a patient-centered culture that drives loyalty and referrals How Kairos built strong word-of-mouth growth without paid ads The importance of authentic leadership and team alignment Why slow, intentional growth can be healthier than chasing rapid expansion Lessons Taylor learned from mentors, masterminds, and business biographies