Building AI Confidence Through Awareness and Trust with Sasa Ellen Wallace, Information Systems Security Officer at the South African National Defense Force

How do you reduce fear and build trust when introducing AI into the workplace?In this episode of Lenovo’s Work Reborn podcast, host Rita Richa speaks with Sasa Ellen Wallace, Information Systems Security Officer at the South African National Defense Force, about how awareness and education are driving AI confidence across teams.Sasa explains how personalized IT support, proactive monitoring, and open communication help prevent threats while empowering employees to embrace change. She also shares how simple awareness initiatives can turn hesitation into readiness.🎧 Explore how knowledge and trust can turn AI from an unknown into a shared advantage.