Building an Agentic Workforce: David Brudenell on AI and the Future Ecommerce Team | #555

David’s journey has been anything but ordinary. From studying zoology to leading AI-driven organisations, he’s built a career at the intersection of technology and business. Today, at Decidr.AI, he’s helping ecommerce brands cut the manual “tippy-tapping” across SaaS tools, unify their data, and make decisions that fuel growth instead of just efficiency.Today, we’re discussing:The difference between agentic AI, AI agents and LLMs, and why ecommerce leaders should careHow agentic AI can shift businesses from task-based to goal-driven decision-makingThe pain of point solutions and why endless app-stacking is unsustainable for ecommerceHow Decidr.AI builds a single-source database across platforms like Shopify, Xero, Klaviyo and Google AdsWhy Decidr’s goal-oriented apps outperform traditional chatbots and how one ecommerce client achieved 5% revenue growth in just 8 weeksInsights from Decidr’s AI Readiness Index, showing that most Australian SMEs are prioritising efficiency over growthThe Edible Beauty case study, showcasing agentic AI in real-world ecommerce customer journeysWhat an AI roadmap for SMEs should look like in 2025Edible Beauty Case StudyConnect with DavidExplore Decidr.AISubscribe to the Add To Cart newsletter  SMS us to Suggest a Guest Connect with Nathan Bush Join the Add To Cart Community