Building an Ecommerce Business, Part 8: Customer Service

from Ecommerce Conversations · host Practical Ecommerce

Startups and seasoned merchants alike can run into hiccups with managing customer service. Is it better to do it in-house or to outsource? Should you hire someone from the start? Cody McLain is CEO of SupportNinja, a customer service provider. He addresses the realities of operating a company in the Philippines, tips for business owners looking to expand customer service functions, and more.

Episode metadata supplied by the publisher feed · Published Dec 12, 2018

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Building an Ecommerce Business, Part 8: Customer Service

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