Building and Leading Teams in Technology episode artwork

EPISODE · Sep 30, 2025 · 25 MIN

Building and Leading Teams in Technology

from Tech in the Right Direction · host Jennifer Didier

Enjoy this podcast replay: Katherine Kress is VP of Strategy and an awesome women leader at Percepta. She has extensive experience in marketing, customer experience consulting, and the contact center / BPO space. She has 25 years of experience in marketing and customer experience consulting, having managed global marketing, product and services development, and more. Her ability to build and lead teams is second to none, and she has a great vision on the path to success for women working in any industry – especially marketing, technology, or the BPO space.   Today we talk about Katherine’s career journey, how she went from a degree in Asian Studies in Political Science to the technology world. Katherine discusses steps on how to build and lead amazing teams, being passionate in her work, and how much technology has changed in the last several years.  Connect with Katherine Kress HERE on LinkedIn.  Thank you for listening, we hope Katherine’s expertise has encouraged you. 

Enjoy this podcast replay: Katherine Kress is VP of Strategy and an awesome women leader at Percepta. She has extensive experience in marketing, customer experience consulting, and the contact center / BPO space. She has 25 years of experience in marketing and customer experience consulting, having managed global marketing, product and services development, and more. Her ability to build and lead teams is second to none, and she has a great vision on the path to success for women working in any industry – especially marketing, technology, or the BPO space.   Today we talk about Katherine’s career journey, how she went from a degree in Asian Studies in Political Science to the technology world. Katherine discusses steps on how to build and lead amazing teams, being passionate in her work, and how much technology has changed in the last several years.  Connect with Katherine Kress HERE on LinkedIn.  Thank you for listening, we hope Katherine’s expertise has encouraged you.

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Building and Leading Teams in Technology

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This episode was published on September 30, 2025.

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Enjoy this podcast replay: Katherine Kress is VP of Strategy and an awesome women leader at Percepta. She has extensive experience in marketing, customer experience consulting, and the contact center / BPO space. She has 25 years of experience in...

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