Building Business Culture: Judith Virag on Systems, Hiring, and Empowering Employees

Richard Walsh sits down with Judith Virag to explore her journey in business growth and the unique challenges faced by executives. They delve into the importance of systems and processes, highlighting hiring attitudes and the significance of the cleaning profession. The conversation touches on employee retention, business culture, and the role of emotional intelligence in hiring strategies. Judith emphasizes understanding customer profiles, learning from clients, and setting standards. They discuss team support, communication tools, and the importance of coaching and problem-solving across generations. The episode concludes with insights on empowering employees, maintaining trust, and serving high-level clients, along with networking in the industry.