Building Business Through Cultural Connection (Plena Mercancía)

Join host Matt Wagner for his conversation with Daphne Labault, owner of Plena Mercancía in Chicago, Illinois. In this episode, Daphne, a Puerto Rican entrepreneur, shares her inspiring journey opening a coffee shop that also serves as a cultural hub in Chicago. Daphne discusses the challenges she faced after Hurricane Maria, her passion for supporting Puerto Rican artisans, and the importance of community in her business model.   She highlights the invaluable support of The Puerto Rican Cultural Center (The PRCC), the realities of store ownership, and her vision of creating a supportive network for fellow entrepreneurs and artisans. Throughout the conversation, Daphne emphasizes the significance of creating meaningful connections with her customers and the role of her store in reconnecting the Puerto Rican diaspora with their culture.  Daphne received small business development support to open her storefront through The Puerto Rican Cultural Center’s Mercado del Pueblo on North Avenue in Humboldt Park, Chicago. The PRCC received construction and operating support for the site and its programs through The Hartford Small Business Accelerator Grant Program in partnership with Main Street America.    Connect:  Follow Plena Mercancía on Instagram  Check out the Puerto Rican Cultural Center  Learn more about The Hartford Small Business Accelerator Grant Program  Episode Links:  - Watch video interview  - Listen on Apple Podcasts  - Listen on Spotify  - Subscribe for updates