Building Client Trust Through Trauma-Informed Advocacy – Legal Up Virtual Conference 2025 by InfoTrack

Employment disputes strike at a person’s identity, security, and sense of control. In this special episode of On the Road, employment attorney Drew Levine explains why clients often resist settlement—even strong offers—and how trauma and betrayal shape their reactions throughout the case. He outlines a trauma-informed approach to lawyering, showing attorneys how to create safety, listen with intention, reset expectations, and rebuild trust with clients who may feel overwhelmed or unheard. From navigating ambivalence to reframing fairness versus legality, discover how centering humanity leads to stronger client relationships and better case outcomes. Drew Levine is an employment attorney in Southern California who represents clients in complex workplace disputes.