Building customer service habits

from Business Essentials · host SoundCartel

Like it or not, customers are always measuring the way they’re treated. The way they feel could be the difference between returning or not. That observation is from customer service guru and CEO of ServiceQ, Jaquie Scammell. To improve customer service, you need to change specific habits. In this episode, Jaquie outlines some tips from her book, ‘Service Habits: 21 habits to transform your service culture’. Business Essentials Daily is produced by: SoundCartelsoundcartel.com.au+61 3 9882 8333See omnystudio.com/listener for privacy information.

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This episode was published on January 29, 2024.

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