Building HR from the Ground Up: Claire Murphy’s Journey

Brought to you by https://everywhereenglish.eu/, Kate and Claire Murphy discuss the evolution of HR at South Coast Logistics, focusing on recruitment, retention, and the importance of diversity in the workplace. Claire shares insights on building an HR department from scratch, the challenges of managing a diverse team, and the significance of emotional intelligence in communication. They also explore practical strategies for ensuring every employee's voice is heard, the future skills needed in HR, and the importance of self-care for HR leaders.Meet the HostKate Popova, founder of Everywhere English, brings 11+ years of experience teaching Business English in manufacturing and logistics. She’s seen firsthand how communication breakdowns impact safety, productivity, and team performance and uses this insight to ask the practical, no-nonsense questions managers actually need answered.🎙️ Meet the guest:Claire Murphy is the HR Manager at SCL and has led the successful establishment of the organisation’s HR function since joining in 2019. With over a decade of experience, she brings extensive expertise in people management, employee relations, organisational development, and policy leadership. A strong champion of diversity and inclusion within a traditionally male-dominated industry, Claire has driven initiatives that have increased female representation in the workforce from under 5% to over 10%. A Chartered CIPD member, she is a trusted strategic partner who balances organisational objectives with employee wellbeing through a people-first approach.Timestamps:00:00 Building HR from the Ground Up06:03 Recruitment and Retention Strategies11:54 Real-Life Communication Scenarios18:06 Future Skills for HR20:53 The Importance of Self-Care in HRWhat retention strategies have worked for your team? Let us know in the comments.If you're an HR or L&D professional managing culturally and linguistically diverse teams, our free industry guides can help:👇 Download our free industry guides:🟣 English for Manufacturinghttps://everywhereenglish.eu/english-....🟣 English for Pharmaceuticalshttps://everywhereenglish.eu/english-....🟣 English for Logisticshttps://everywhereenglish.eu/english-....🟣 English for Hospitality and Temporary Workershttps://everywhereenglish.eu/english-....🟣 English for Customer Servicehttps://everywhereenglish.eu/english-....🟣 Your Partner in Government-Funded Upskillinghttps://everywhereenglish.eu/english-....🟣 Tailored English Courses for Your Businesshttps://everywhereenglish.eu/english-....Everywhere English is a specialist Business English training provider working with manufacturing, logistics, pharmaceutical, hospitality and customer service companies across Ireland and the UK. We help professionals worldwide advance their careers through practical English skills.Our mission is to equip learners with the business language they need to excel at work and become the best version of themselves at work. Employee empowerment sits at the heart of our vision and is a concept that will initially reach 100s, then 1000s, and then millions of professionals worldwide.Enjoyed this conversation? Drop a comment below and share one communication challenge you've experienced while working in global teams, or your thoughts on the future of HR skill development.If you're an HR or L&D specialist interested in joining the podcast as a guest, we'd love to hear from you - get in touch!https://everywhereenglish.eu/contact-us/🔔 Subscribe for more episodes exploring language, leadership, and learning with Everywhere English.#workplacecommunication #diversityintheworkplace #employeedevelopment #learninganddevelopment #logistics