Building Institutional Memory with AI: Jakub Zavrel on Enterprise Search

Iman Mossavat speaks with Jakub Zavrel, CEO and founder of Zeta Alpha, about how AI can enhance enterprise search and knowledge management. Zavrel explains that large language models are limited unless connected to company-specific data, and that retrieval-augmented generation (RAG) systems, fine-tuned to organizational domains, improve accuracy and trust. He emphasizes the importance of data engineering, benchmarks, and secure access control, and reflects on the evolving landscape of open versus proprietary models. The conversation also touches on broader issues such as AI regulation, societal impacts, workforce augmentation, and the long-term vision of empowering organizations through AI-driven institutional memory.