Building Legendary Teams: Trust, Transition, and Quality with JR Rettig of Pendo

In this episode Nolan and Kelli investigate the “recruiting is like art and science” analogy with the Chief People Officer at Pendo, JR Rettig. JR digs into the decisions that led her to the CPO seat, working closely with Kelli. JR also covers the needs for businesses to budget for leaving C-Suite leaders and succession planning, the advantages of a hybrid internal and external recruiting method for execs, and how to maintain a high bar in talent acquisition.HR Heretics is a podcast from Turpentine.Share this with your friends, forward to your enemies. Hit subscribe now. hrheretics.substack.comSPONSOR: This episode is brought to you by AttioAttio is the next generation of CRM. It’s powerful, flexible and easily configures to the unique way your startup runs, whatever your go-to-market motion. The next era deserves a better CRM. Join OpenAI, Replicate, ElevenLabs and more at https://bit.ly/AttioHRHereticsKEEP UP WITH JR, NOLAN, + KELLI ON LINKEDINJR: https://www.linkedin.com/in/jenrettig/Nolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/TIMESTAMPS:(00:00) Intro(00:22) How JR and Kelli Became Work Wives(05:35) Yin and Yang in Professional Relationships(08:26) CPO Seat Then and Now(11:06) Learning Together: The Secret Sauce of Success(14:10) Sponsor - Attio(15:06) Pulling top talent in a Competitive Tech Landscape(19:24) The CEO's Role in Hiring: Ensuring Quality Over Quantity(24:19) Scaling the Recruiting Team(28:19) Mindset Shift from Recruiter to TA Leader(30:11) Maintaining High Quality in Recruitment Amidst Challenges(34:26) Balancing In-House and Agency Recruitment(41:49) Succession Planning and Building Trust within Teams(45:40) A Culture of Openness and Trust for Smooth Transitions(50:49) What Really Makes a Great Company?(57:10) Wrap This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com