Building Predictive, Human-Centered IT for the Future with Thomas Zuilani, Global CISO of Arla Foods

What makes a truly great digital experience: more technology, or smarter simplicity?In this episode of Work Reborn, Thomas Zuilani, Global CISO at Arla Foods, joins host Rita Richa to discuss why predictive and proactive IT are the real foundations of employee experience. Thomas reflects on three decades of IT leadership, from the unreliable systems of the past to today’s AI-driven world, and explains why the future of technology depends on reliability, simplicity, and human-centered design.He also offers a candid take on AI’s evolution, why it’s still in its “1.0” phase, and how its future could solve global challenges if directed with purpose.Whether you’re a leader, innovator, or technologist, this conversation explores what it means to design IT systems that anticipate needs, eliminate friction, and let people focus on what truly matters.🎧 Subscribe to Lenovo’s Work Reborn for more conversations shaping the intelligent, secure, and sustainable workplace of tomorrow.