EPISODE · Nov 1, 2021 · 0 MIN
Building Rapport at the Counter is a Waste
from Retail Today with Bob Phibbs, The Retail Doctor · host Retail Today with Bob Phibbs, the Retail Doctor
It is easy to get into conversation with customers after they have purchased something from you - there's no risk. And yet that is the worst place to do it and here's why.
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Building Rapport at the Counter is a Waste
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