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EPISODE · Nov 1, 2021 · 0 MIN

Building Rapport at the Counter is a Waste

from Retail Today with Bob Phibbs, The Retail Doctor · host Retail Today with Bob Phibbs, the Retail Doctor

It is easy to get into conversation with customers after they have purchased something from you - there's no risk. And yet that is the worst place to do it and here's why. 

What this episode covers

It is easy to get into conversation with customers after they have purchased something from you - there's no risk. And yet that is the worst place to do it and here's why.

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Building Rapport at the Counter is a Waste

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How long is this episode of Retail Today with Bob Phibbs, The Retail Doctor?

This episode is 0 minutes long.

When was this Retail Today with Bob Phibbs, The Retail Doctor episode published?

This episode was published on November 1, 2021.

What is this episode about?

It is easy to get into conversation with customers after they have purchased something from you - there's no risk. And yet that is the worst place to do it and here's why. 

Can I download this Retail Today with Bob Phibbs, The Retail Doctor episode?

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