Building Resilient Communities: Disaster Recovery, Volunteer Power & Leadership

In this episode of Eyespiring, Heather Patrick welcomes Brooke Campbell, CNP, CVA, Director of Community Outreach and Disaster Recovery at United Way of Greater Houston. Brooke shares her journey into nonprofit leadership, discusses disaster preparedness and recovery, and explores the critical role volunteers play in building resilient communities. The conversation also highlights leadership strategies, collaboration across sectors, and how organizations can prepare during “blue sky days” before disasters strike. This episode offers practical insights for nonprofit leaders, volunteers, and anyone interested in strengthening communities before, during, and after disasters. Topics CoveredBrooke Campbell’s nonprofit journey and AmeriCorps experienceDisaster preparedness and community resilienceThe role of relationships in disaster responseVolunteer management during disastersCommon myths about volunteersInvesting in volunteer engagementLeadership during crisis and recoveryDisaster communication challengesSupporting vulnerable populationsWork-life balance in disaster response roles Brooke emphasizes that strong communities are built through relationships, preparation, and collaboration. Whether during calm "blue sky days" or in times of crisis, volunteers, leaders, and organizations working together can make all the difference in recovery and resilience. Timestamps & Highlights00:00 – Welcome & Introduction01:23 – Brooke’s Nonprofit Journey04:04 – What Inspired Brooke’s Career Path07:05 – AmeriCorps Experience11:05 – A Day in Disaster Recovery12:02 – The Greater Houston Disaster Alliance13:10 – Preparing for Hurricane Season14:42 – Houston’s Collaborative Spirit16:10 – Unplugging & Personal Time18:39 – What Disaster Readiness Really Looks Like21:03 – Disaster Fatigue & Mental Health29:18 – Vision Health in Disaster Planning31:01 – Supporting Nonprofits in Disaster Preparedness33:13 – Learning from Other Cities35:21 – Getting Everyone Moving in the Same Direction37:43 – Volunteer Management in Disaster Recovery39:56 – What Drives Volunteer Engagement42:43 – Myths About Volunteers45:32 – Investing in Volunteers52:02 – Advice for New Volunteer Managers53:18 – Certification & Professional Growth55:25 – Leadership & Work-Life Balance58:14 – Recognizing Volunteer Leadership01:02:14 – Leadership During Disaster Recovery01:05:13 – Closing Thoughts