Building Smarter Workflows: Transforming Onboarding and Optimization in Healthcare

from Becker’s Healthcare Podcast · host Becker's Healthcare

In this episode, Jenn Balchunas, MHL, CPC, Director of Onboarding & Optimization, DevelopMe Leadership Coach at UNC Health Medical Group, and Sachin K. Gupta, MD, FAAFP, Chief Medical Officer Primary Care/Statewide at UNC Health Medical Group, share how they built an onboarding and optimization team to improve workflows, reduce burnout, and strengthen clinician support. They discuss lessons learned, the role of data and relationships, and how AI and new tools are shaping the future of workforce efficiency.

Episode metadata supplied by the publisher feed · Published Apr 5, 2026

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Building Smarter Workflows: Transforming Onboarding and Optimization in Healthcare

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This episode was published on April 5, 2026.

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