Building Sustainable Teams and Culture with Kyle Cahill

  Ever wonder if success in landscaping requires more than just hard work and a green thumb? Tune in to this riveting episode of Roots of Success, where host Tommy Cole sits down with industry leader Kyle Cahill. Discover how Kyle's innovative approach to a four-day work week and the 980 work schedule not only prevents burnout but also creates a thriving, motivated team. Learn about the game-changing model of invoicing on actuals, plus how handling client requests in a better way could revolutionize your business.   THE BIG IDEA:  Emphasizing Balance   KEY MOMENTS: 05:39 Learning from experience, growing a successful business. 07:38 Enhanced service model increased growth and satisfaction. 12:15 Explaining services, building relationships, and setting expectations. 14:19 Build trust with clients, learn from mistakes. 21:31 Managing work-life integration in a busy industry. 28:29 Finding the right property involved size and location. 31:47 Developing a sustainable campus with native plants, leadership. 38:15 Embrace integrating culture, avoiding burnout, and learning.   QUESTIONS WE ANSWER What are the benefits of a four-day work week? How to prevent employee burnout in the landscaping industry? What is the 980 work schedule and how does it work? How to create a sustainable work environment in a service-based business? What is the time and materials (T&M) billing model in service industries? How to effectively manage client expectations in landscaping services? How to implement a detailed client intake process for better service alignment?     FOR SHOW NOTES AND MORE, GO TO: https://mcfarlinstanford.com/podcast/ep-036-building-sustainable-teams-and-culture-with-kyle-cahill/