Building the AI-Powered Practice: How Greenway Health Is Automating the Ambulatory Experience with David Cohen, Chief Product and Technology Officer at Greenway Health

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com The future of healthcare lies in intelligent automation that gives providers back their time. In this episode, David Cohen, Chief Product and Technology Officer at Greenway Health, explains how AI and automation are reshaping the ambulatory healthcare experience from “encounter to cash.” He outlines the company’s agentic-first architecture, which embeds intelligent automation into the core of the product to streamline clinical, operational, and financial workflows. David showcases real-world applications, including ambient documentation, automated billing, and chart review powered by AWS HealthLake, that reduce administrative burden and improve care coordination. He also highlights Greenway’s customer-driven “working backwards” approach and their focus on delivering measurable impact within months, not years. Tune in and learn how intelligent, end-to-end automation is redefining efficiency, accessibility, and care quality in ambulatory healthcare! Resources Connect with and follow David Cohen on LinkedIn. Follow Greenway Health on LinkedIn and visit their website!