EPISODE · Sep 12, 2017 · 45 MIN
Building the CX Platform at Cisco, With Rachael McBrearty - CB68
from The Chief Customer Officer Human Duct Tape Show
Rachael walks us through her path to provide Cisco with the foundational information that created insights around Cisco's customer base, and how she is building capabilities inside the organization to value customers, show impact, and focus on their priorities. Her work is connecting directly to Cisco's "The Network Intuitive"
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Building the CX Platform at Cisco, With Rachael McBrearty - CB68
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