EPISODE · Jun 8, 2023 · 42 MIN
Building the Know, Like, and Trust Factor: 5 Strategies for Audience Connection
from Mindset & Action: Grow and Streamline Your Business · host Donna Eade
Send me a Text MessageThis week we are looking at how you build your Know, Like and Trust factor (KLT) with your audience. More so than in the last century we are looking at the people behind the business when we buy. We want to know if the person is telling us the truth we want to feel a connection and we want to know a bit about them. Buying has become more p2p (person to person) than b2c (business to consumer).We are being encouraged all over social to support local small businesses but these are the businesses we need more from. They don't have shops on the high street, they don't have a huge workforce, and they don't have the usual signs of longevity that make us feel comfortable to buy and that is why we need a little more from small businesses, we need to feel like we know them so we can trust their product or service.You are that small business and you need to make sure you're building that KLT on a daily basis. Today we'll coverKnowing your audienceBeing authentic and relatableFostering genuine engagementProviding value & solving problemsConsistency and IntegrityCome and share your key takeaway over on Instagram @Donna_Eade_Quote of the Week'Trust is built on telling the truth, not telling people what they want to hear.' ~ Simon SinekLocal to Earls Barton this is your cake maker @elsbakes_ FREE 3 Part Audio - Access Here www.donnaeade.comSupport the showPodcast Equipment Recommendations MY KITFEA Create Simple all-in-one web, CRM, email systemFor graphics CanvaJoin the Pod Squad in the FB GroupMy MIC ACTION PODCAST - here is a link to SpotifyRead from My Book Shelf & My Guests Book Shelf Want to Guest? Apply here >>FORMEdited and produced by Donna EadeThank you for your support:)Until next week, Bye for Now XoX
What this episode covers
Send me a Text Message This week we are looking at how you build your Know, Like and Trust factor (KLT) with your audience. More so than in the last century we are looking at the people behind the business when we buy. We want to know if the person is telling us the truth we want to feel a connection and we want to know a bit about them. Buying has become more p2p (person to person) than b2c (business to consumer). We are being encouraged all over social to support local small businesses but...
NOW PLAYING
Building the Know, Like, and Trust Factor: 5 Strategies for Audience Connection
No transcript for this episode yet
Similar Episodes
Mar 26, 2026 ·1m
Mar 19, 2026 ·34m
Feb 18, 2026 ·11m
Feb 11, 2026 ·45m