EPISODE · Jun 18, 2024 · 13 MIN
Building Trust: Caring
from Management Mastery · host Fred Ball & Rick Kendall
We have defined trust to be “when the manager believes their staff can be relied on to carry out their assignments and staff, in turn, believe that the manager knows what they are doing and will do what they say they will do. Trust requires three characteristics: competence, character, and caring. In this episode we discuss why “Caring” is critical in building and maintaining trust between manager and staff.
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This episode was published on June 18, 2024.
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