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Nov 24, 2025 21 min

Building Trust: From Breakdowns to Breakthroughs

from IMPACTFUL Teamwork

In this episode of the Impactful Teamwork Podcast, Julia Felton delves into the essential topic of trust in organisations, prompted by recent high-profile trust breaches like the BBC's reporting scandal and a CEO's public misconduct at the Coldplay concert.. The episode explores the importance of trust as the foundational glue and lubricant that holds teams and businesses together. Julia discusses how trust is built and lost, using analogies from horse herds and discussing lessons from her book 'Unbridled Business.' She emphasises the role of authentic leadership and accountability in rebuilding trust, offering practical strategies and insights for leaders facing trust ruptures in their teams. 00:00 Introduction to Impactful Teamwork 01:25 Current Events Highlighting Trust Issues 02:45 The Fragility and Importance of Trust 03:40 Rebuilding Trust: Lessons from Leadership and Horse Herds 06:57 Consequences of Broken Trust in Teams 08:41 Steps to Rebuild Trust 14:24 Practical Examples and Final Thoughts 18:51 Conclusion and Call to Action Connect with Julia: Website LinkedIn Facebook Instagram Take the IMPACTFUL Teamwork Quiz to assess your team's communication, creativity culture, goal clarity, and conflict resolution skills! Listen on Apple Podcasts Listen on Spotify

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This episode is 21 minutes long.

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This episode was published on November 24, 2025.

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