Building Trust: From Breakdowns to Breakthroughs

In this episode of the Impactful Teamwork Podcast, Julia Felton delves into the essential topic of trust in organisations, prompted by recent high-profile trust breaches like the BBC's reporting scandal and a CEO's public misconduct at the Coldplay concert.. The episode explores the importance of trust as the foundational glue and lubricant that holds teams and businesses together. Julia discusses how trust is built and lost, using analogies from horse herds and discussing lessons from her book 'Unbridled Business.' She emphasises the role of authentic leadership and accountability in rebuilding trust, offering practical strategies and insights for leaders facing trust ruptures in their teams.00:00 Introduction to Impactful Teamwork01:25 Current Events Highlighting Trust Issues02:45 The Fragility and Importance of Trust03:40 Rebuilding Trust: Lessons from Leadership and Horse Herds06:57 Consequences of Broken Trust in Teams08:41 Steps to Rebuild Trust14:24 Practical Examples and Final Thoughts18:51 Conclusion and Call to ActionConnect with Julia:WebsiteLinkedInFacebookInstagramTake the IMPACTFUL Teamwork Quiz to assess your team's communication, creativity culture, goal clarity, and conflict resolution skills!Listen on Apple PodcastsListen on Spotify