Building Trust in Banking with Teri Williams of OneUnited Bank

The operative word in community banking is community. Sometimes, a community extends beyond a local geography. OneUnited is an example of a community financial institution that has evolved to meet this definition of community. With over $600M in assets, OneUnited is the largest black-owned bank in the US. It leverages technology and its unique approach to banking to serve a distinct community of customers across the country.Highlights from this episode:- The strategy that drove a string of acquisitions to the bank's footprint today- Overcoming distrust in banking and getting past perceptions of the 2008 financial crisis- Their use of technology to unify operations across the bank and deliver a modern digital experience for customers- OneUnited's structure as a Community Development Financial Institution (CDFI) and how that aligns with and enables their mission- The critical role education plays in the bank's approach to service- OneUnited's approach to sustainable CRA activitiesFor more info on OneUnited and Teri's story, visit OneUnited.com.