Building Trust in Uncertain Environments with Darryl Stickel - Resilience Unravelled

In this episode of Resilience Unravelled, host Russell interviews Darryl Stickel, an expert on trust building from Trust Unlimited. Darryl shares his personal journey from growing up in a small, isolated town in Canada to becoming a trust consultant and academic with a PhD from Duke University. He discusses the fundamentals of trust, explaining it as a willingness to make oneself vulnerable in uncertain situations and how it hinges on perceived uncertainty and perceived vulnerability. Darryl elaborates on three key levers to build trust—benevolence, integrity, and ability—highlighting the importance of context and emotional intelligence. He also touches upon the impact of diversity in teams and how trust can be fostered within diverse settings. The conversation concludes with practical advice on how to build and measure trust effectively, and information about his book 'Building Trust: Exceptional Leadership in an Uncertain World'.00:00 Introduction 00:34 Darryl's Early Life and Challenges02:11 Academic Journey and Career Beginnings03:37 Building Trust in Hostile Environments04:57 Founding Trust Unlimited and Consulting Success06:28 Defining Trust and Its Components14:10 The Role of Context in Trust16:31 Benevolence, Integrity, and Ability in Trust20:20 Understanding Benevolence in Trust20:59 Building Resilience Through Relationships21:13 Deepening Relationships with Benevolence24:28 The Role of Vulnerability in Trust25:04 Leveraging Ability to Build Trust26:51 Diversity, Conflict, and Trust33:09 Trust and Neurodiversity35:20 Resources and Contact InformationYou can contact us at [email protected] can be found online or link to our website https://resilienceunravelled.com