Building trust with tech | Mark Funk of SPI Logistics

In this episode of Semi-Related, host Chris Torrence sits down with Mark Funk, Director of Carrier Procurement at SPI Logistics, to explore the agent model in logistics and its impact on the industry. Mark shares insights from his extensive career, including his time at Sara Lee, TQL, and R&L Global Logistics, offering a unique perspective on freight brokerage, carrier relationships, and operational challenges. The discussion covers: The benefits and challenges of the agent model compared to traditional brokerage. The role of technology and AI in modernizing logistics operations. The growing importance of back-office support and compliance. Addressing freight fraud and strengthening trust within the logistics ecosystem. Predictions for 2025, including market recovery and capacity trends. Whether you're a logistics professional, a curious industry outsider, or someone considering a leap into the agent model, this episode is packed with actionable advice and thought-provoking dialogue. Don't miss Mark's expert take on the future of logistics and how relationships remain at the heart of this ever-evolving industry. Tune in and join the conversation!