Building Workforce in a Competitive Environment

Erika Clark Jones, the CEO of the Alcohol, Drug and Mental Health Board of Franklin County (ADAMH), leads a workforce that’s a highly demanded superpower: community behavioral health providers. She explains how ADAMH helps community agencies compete with the likes of hospitals, schools, insurance companies to hire and retain culturally competent employees. Among their tools: tapping into altruistic motives of giving back to the community; supporting paid internships or practicum placements; helping agencies provide a supportive work environment; providing workers with micro-credentials and leadership training for learning and career growth; and leveraging state resources and working to change public policy by lobbying at the statehouse.