Burat Pangeran: Tips Merespon Komplain || Podcast Smart B...

What this episode covers

Feedback dari konsumen baik itu positif maupun negatif, jika tidak dimanage dapat menjadi pedang bermata dua. Feedback positif, dapat menimbulkan citra positif terhadap perusahaan. Namun, feedback negatif dapat menghancurkan perusahaan dalam semalam jika tidak dimanage dengan baik. Bagaimana merespon dan memanage komplain? Apakah semua komplain harus ditanggapi? Simak bahasannya dalam Podcast Smart Business berikut ini bersama Burat Pangeran selaku GM Marketing Communication at KG Media & GM at StratX Kompas Gramedia.--Instagram: https://www.instagram.com/smartfm959Facebook: http://www.facebook.com/radiosmartfmTwitter: https://www.twitter.com/radiosmartfmTikTok: https://www.tiktok.com/@radiosmartfm959Saran dan kolaborasi: [email protected]

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Frequently Asked Questions

How long is this episode of Smart Inspiration?

This episode is 14 minutes long.

When was this Smart Inspiration episode published?

This episode was published on January 23, 2024.

What is this episode about?

Feedback dari konsumen baik itu positif maupun negatif, jika tidak dimanage dapat menjadi pedang bermata dua. Feedback positif, dapat menimbulkan citra positif terhadap perusahaan. Namun, feedback negatif dapat menghancurkan perusahaan dalam semalam...

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