Burat Pangeran: Tips Merespon Komplain || Podcast Smart Business

from Smart Inspiration · host Radio Smart FM 95.9

Feedback dari konsumen baik itu positif maupun negatif, jika tidak dimanage dapat menjadi pedang bermata dua. Feedback positif, dapat menimbulkan citra positif terhadap perusahaan. Namun, feedback negatif dapat menghancurkan perusahaan dalam semalam jika tidak dimanage dengan baik. Bagaimana merespon dan memanage komplain? Apakah semua komplain harus ditanggapi? Simak bahasannya dalam Podcast Smart Business berikut ini bersama Burat Pangeran selaku GM Marketing Communication at KG Media & GM at StratX Kompas Gramedia.--Instagram: https://www.instagram.com/smartfm959Facebook: http://www.facebook.com/radiosmartfmTwitter: https://www.twitter.com/radiosmartfmTikTok: https://www.tiktok.com/@radiosmartfm959Saran dan kolaborasi: [email protected]

Episode metadata supplied by the publisher feed · Published Jan 23, 2024

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Burat Pangeran: Tips Merespon Komplain || Podcast Smart Business

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