EPISODE · Jan 19, 2026 · 46 MIN
Burnout and Blue Monday: Why Wellness Matters in the Attractions Industry - Emma Newell
from Skip the Queue · host Emma Newell, Andy Povey
This special Monday release of Skip the Queue marks Blue Monday, often labelled the most depressing day of the year. But is Blue Monday real, or just clever marketing?Andy Povey is joined by Emma Newell, Chair of the TEA Wellness Council, to unpack the truth behind Blue Monday and explore a much bigger issue facing the attractions industry: burnout.Key Topics Covered: The truth about Blue MondayWhat burnout really looks likeThe Window of ToleranceWhy the attractions industry is uniquely challengingWhy burnout often feels “normal” in themed entertainmentSeasonal living and energy managementLeadership, boundaries and responsibilityThe role of the TEA Wellness Council Show References: Emma Newell, TEA Chair, and Strategy, Culture & Leadership Coach at Magnetic Moon Coachinghttps://www.teaconnect.org/https://magneticmooncoaching.com/https://www.linkedin.com/in/emma-newell-magneticmooncoachingltd/ Skip the Queue is brought to you by Merac. We provide attractions with the tools and expertise to create world-class digital interactions. Very simply, we're here to rehumanise commerce. Your host is Andy Povey.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. And remember to follow us on LinkedIn. Download The Visitor Attractions Website Survey Report - https://www.merac.co.uk/download-the-visitor-attractions-survey We have launched our brand-new playbook: ‘The Retail Ready Guide to Going Beyond the Gift Shop’ — your go-to resource for building a successful e-commerce strategy that connects with your audience and drives sustainable growth. Download your FREE copy here
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What this episode covers
Today’s episode is a little different. You might’ve noticed, it’s Monday, not our usual Wednesday release. And that’s no accident. We’re marking Blue Monday, dubbed by the media as ‘the most depressing day of the year’. But where did that idea come from, and is there any truth to it? To help us explore that, we’re joined by Emma Newell, Chair of the TEA Wellness Council. Together, we’re talking about burnout, wellbeing and what it really takes to create a culture of care in the attractions industry. Because let’s face it, behind the scenes, it’s not always as joyful as it looks to our guests. From long hours and tight deadlines to working across time zones and living out of a suitcase during installs, this industry can take its toll. But it doesn’t have to be that way.
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Burnout and Blue Monday: Why Wellness Matters in the Attractions Industry - Emma Newell
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