Burnout, Bias & Building Better PT Culture

Dr. Lisa Flexner — educator, leader, and founder of Flex Health Consulting. Catch her at CSM 2026 delivering three sessions on workplace culture, substance use in patients, and weight bias in PT.This episode covers:Why clinic culture is the #1 retention toolHow to stop blaming clinicians for system problemsWhat PTs must understand about patients using cannabis, opioids, and psilocybinHow weight stigma harms health outcomes — and how to have the conversation rightGuest Info:Website: FlexHealthConsulting.comLinkedIn: Lisa FlexnerCSM 2026 Sessions:OK Boomer, Meet Gen Z – Generational culture clash in PT teamsAll Your Patients Are on Drugs – TED-style session on patient substance useA Weighty Matter – How weight stigma affects outcomes and cliniciansSponsor Shoutouts:Pre-Roll: Brooks IHL — Turn good clinicians into great ones: brooksihl.orgMid-Roll: Empower EMR — AI-powered workflows to give you time back: empoweremr.comPre-Parting Shot: US Physical Therapy — Practice with purpose: usph.com