Business Accelerator: Are small brokerages doomed to struggle?

In this episode of Business Accelerator, Phil Tarrant and Jason Back delve into the evolving landscape of mortgage broking and its implications for brokers in 2026. They discuss the pressures facing solo practitioners, including burnout and the challenge of being the "hero" of their business, and examine the potential shift toward more collaborative and sustainable business models. The duo highlight how the industry's rapid growth – brokers now write around 75 per cent of all mortgages – is creating both opportunity and competition, forcing brokers to rethink traditional approaches. Back outlines how solo brokers can still thrive by leveraging technology, building strong client relationships, and excelling in marketing, sales, and service. For those struggling to scale independently, he suggests joining larger brokerages to access support, resources, and sustainable growth pathways. Tarrant and Back also consider broader industry shifts, advocating models similar to those found in accounting or legal practices, where brokers can work in structured firms with opportunities for partnership and equity. They emphasise the critical role of aggregators in supporting productivity, efficiency, and long-term sustainability. By combining mindset, technology, and strategic business structures, this episode equips brokers to adapt, remain relevant, and thrive in a transforming market.