Business Accelerator: The difference between price and value in broking

In this week's episode of Business Accelerator, Alex Whitlock and Jason Back unpack one of the most important – and often misunderstood – concepts in broking: value. While many clients focus on securing the lowest rate, the pair explain why price alone is a poor measure of a broker's true worth. They explore how brokers can differentiate themselves in an increasingly digital, price-driven market, and why strategy, structure, and judgement matter far more than speed or cost. From real-world examples to lending scenarios, they highlight the risks of treating mortgages as a commodity rather than a long-term financial decision. Tune in to learn how to reframe conversations with clients, articulate your value more effectively, and position yourself as a trusted adviser rather than just a loan facilitator.