Business Central POS for Parts Counters: Counter Sales

Ever watched a customer give up and walk out while the person behind the counter clicks through screen after screen just to check stock? In this episode, Emma and Ryan dig into why standard Business Central was never built for the speed of a parts counter, and why bolting on a separate POS usually just trades one headache for another. They break down how Counter Sales from Insight Works takes a native approach instead, with fast tools like barcode-driven order entry, smart item search for that mystery greasy fitting, and cash drawer reconciliation that basically handles itself. It is a grounded look at closing the gap between the front counter and the back office. Tune in to hear how one unified system can keep the line moving and the books clean.