Business Central Talent is Becoming a Channel Issue | Shawn Dorward, SA Global

In this episode of PartnerTalks, host Rick McCutcheon sits down with Shawn Dorward to unpack a growing challenge in the Microsoft Dynamics 365 Business Central ecosystem: talent is no longer just an HR issue, it is becoming a serious channel constraint. As demand for Business Central expertise accelerates, partners are under increasing pressure to recruit, train, and retain skilled professionals fast enough to keep up with implementations and customer growth. Rick and Shawn explore why the traditional hiring model is falling short, how partners are competing over a limited talent pool, and what this means for delivery timelines, scalability, and long-term profitability. The conversation also dives into practical solutions, including building alternative talent pipelines, investing in continuous skilling, and rethinking how partner organizations develop and support their teams. If you are a Microsoft partner, hiring manager, or business leader, this episode offers valuable insight into how talent challenges are reshaping the channel and what you can do to stay ahead.