EPISODE · Aug 2, 2026 · 8 MIN
Business English for Intermediate Learners (B1) – Making and Answering Phone Calls
from Everyday English Listening with Mark · host MKsEnglish.com
Full course: https://mksenglish.com/course/mks-english-b1-business-communication-program-a-complete-step-by-step-course-for-workplace-english-professional-communication-and-career-confidence/Want to sound more confident on business phone calls?In this Business English lesson for intermediate learners (B1), you'll learn the essential vocabulary and polite expressions used when making and answering professional phone calls in English.In this episode, you'll learn how to:• Answer a business phone professionally• Introduce yourself clearly• Ask to speak to someone politely• Put callers on hold and transfer calls• Take and leave messages• Ask someone to repeat information• Confirm important details• End business calls professionallyThis lesson is perfect for:✅ B1 Intermediate English learners✅ Office workers✅ Job seekers✅ Business professionals✅ TOEIC and Business English studentsPractice listening, improve your vocabulary, and build the confidence you need for real workplace conversations.👍 If you enjoyed this lesson, please LIKE the video, SUBSCRIBE to the channel, and leave a comment telling us where you're learning English from!#BusinessEnglish #LearnEnglish #EnglishListening #IntermediateEnglish #B1English #EnglishPodcast #ESL #BusinessCommunication #PhoneCalls #TOEIC
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Business English for Intermediate Learners (B1) – Making and Answering Phone Calls
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