Business English for Intermediate Learners (B1) – Making and Answering Phone Calls episode artwork

EPISODE · Aug 2, 2026 · 8 MIN

Business English for Intermediate Learners (B1) – Making and Answering Phone Calls

from Everyday English Listening with Mark · host MKsEnglish.com

Full course: https://mksenglish.com/course/mks-english-b1-business-communication-program-a-complete-step-by-step-course-for-workplace-english-professional-communication-and-career-confidence/Want to sound more confident on business phone calls?In this Business English lesson for intermediate learners (B1), you'll learn the essential vocabulary and polite expressions used when making and answering professional phone calls in English.In this episode, you'll learn how to:• Answer a business phone professionally• Introduce yourself clearly• Ask to speak to someone politely• Put callers on hold and transfer calls• Take and leave messages• Ask someone to repeat information• Confirm important details• End business calls professionallyThis lesson is perfect for:✅ B1 Intermediate English learners✅ Office workers✅ Job seekers✅ Business professionals✅ TOEIC and Business English studentsPractice listening, improve your vocabulary, and build the confidence you need for real workplace conversations.👍 If you enjoyed this lesson, please LIKE the video, SUBSCRIBE to the channel, and leave a comment telling us where you're learning English from!#BusinessEnglish #LearnEnglish #EnglishListening #IntermediateEnglish #B1English #EnglishPodcast #ESL #BusinessCommunication #PhoneCalls #TOEIC

Episode metadata supplied by the publisher feed · Published Aug 2, 2026

Embed this episode

Ready to play

Business English for Intermediate Learners (B1) – Making and Answering Phone Calls

0:00 8:16

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

No similar episodes found.

No similar podcasts found.

Frequently Asked Questions

How long is this episode of Everyday English Listening with Mark?

This episode is 8 minutes long.

When was this Everyday English Listening with Mark episode published?

This episode was published on August 2, 2026.

Can I download this Everyday English Listening with Mark episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!