Business Process Automation in 2026 with Ian Cooper

Business Process Automation has been around a long time - what are the latest approaches? Richard talks to Ian Cooper about his work building BPA workflows in organizations - starting on paper or a whiteboard to make sense of the process before bringing tools into the equation. Ian talks about building repeatable workflows that are well-documented and source-controlled, typically through GitHub. As workflows get more complex, you'll need orchestration engines that can handle failures and provide telemetry to identify when and where things go wrong. And make sure you let users know how things are going - or they will worry!

Episode 1021 of the RunAs Radio podcast, hosted by Ian Cooper, Richard Campbell, titled "Business Process Automation in 2026 with Ian Cooper" was published on January 28, 2026 and runs 37 minutes.

January 28, 2026 ·37m · RunAs Radio

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Summary

Business Process Automation has been around a long time - what are the latest approaches? Richard talks to Ian Cooper about his work building BPA workflows in organizations - starting on paper or a whiteboard to make sense of the process before bringing tools into the equation. Ian talks about building repeatable workflows that are well-documented and source-controlled, typically through GitHub. As workflows get more complex, you'll need orchestration engines that can handle failures and provide telemetry to identify when and where things go wrong. And make sure you let users know how things are going - or they will worry!

Episode Description

Business Process Automation has been around a long time - what are the latest approaches? Richard talks to Ian Cooper about his work building BPA workflows in organizations - starting on paper or a whiteboard to make sense of the process before bringing tools into the equation. Ian talks about building repeatable workflows that are well-documented and source-controlled, typically through GitHub. As workflows get more complex, you'll need orchestration engines that can handle failures and provide telemetry to identify when and where things go wrong. And make sure you let users know how things are going - or they will worry!

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Recorded December 5, 2025

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