Busting some CCaaS and CX technology myths - Interview with Vasili Triant of UJET

from Punk CX: Customer Experience Insights with Adrian Swinscoe · host Adrian Swinscoe

Today’s interview is with Vasili Triant, Chief Operating Officer of UJET, the world's first and only cloud contact center platform for the smartphone era. Vasili joins me today to share his CCaaS Industry Hit List, what we should be thinking about when it comes to CX technology and what questions we should be asking. This interview follows on from my recent interview – Using customer experience as a tool to drive economic development – Interview with Mandisa Makubalo – and is number 424 in the series of interviews with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees.

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This episode is 56 minutes long.

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This episode was published on April 25, 2022.

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